---
title: Blog | Customer Experience and Community
description: Customer Experience and Community | Explore the latest insights and trends in digital transformation, IT solutions, and engineering software. The ISD Group blog shares expertise on software development, DevOps, cloud, and more.
---

[![ISD Group](https://blog.isdgroup.com/hubfs/ISD%20Group%20thema/images/isd-group-logo.svg "ISD Group")](https://www.isdgroup.com/en/)

- Products 
    - HiCAD 
          - [CAD for All-rounders and Specialists](https://www.isdgroup.com/en/products/cad-for-all-rounders-and-specialists/)
          - [2-D/3-D CAD Software](https://www.isdgroup.com/en/products/cad-software-for-2d-3d-design/)
          - [The "All-in-One" CAD Solution](https://www.isdgroup.com/en/products/all-in-one-cad-solution/)
          - [Software Kernel](https://www.isdgroup.com/en/products/software-kernel/)
          - [Import and Exchange of Data](https://www.isdgroup.com/en/products/import-and-exchange-of-data/)
    - HELiOS 
          - [PDM Product Data Management](https://www.isdgroup.com/en/products/pdm-product-data-management/)
          - [DMS Document Management](https://www.isdgroup.com/en/products/dms-document-management/)
          - [CAD Data Management](https://www.isdgroup.com/en/products/cad-data-management/)
          - [PLM Product Lifecycle Management](https://www.isdgroup.com/en/products/plm-product-lifecycle-management/)
          - [PDM Introduction](https://www.isdgroup.com/en/products/pdm-introduction/)
    - SERViCE 
          - [Updates](https://www.isdgroup.com/en/en-produkte/en-service/en-updates/)
          - [Maintenance Contract](https://www.isdgroup.com/en/products/maintenance-contract/)
          - [Training](https://www.isdgroup.com/en/products/training/)
          - [Consulting](https://www.isdgroup.com/en/products/consulting/)
          - [Development](https://www.isdgroup.com/en/products/development/)
- Branches 
    - Engineering Design 
          - [Special Machine Construction](https://www.isdgroup.com/en/industries/special-machine-construction/)
          - [Conveyor Technology](https://www.isdgroup.com/en/industries/conveyor-technology/)
          - [Steel Engineering](https://www.isdgroup.com/en/industries/steel-engineering/)
          - [Pipeline Construction](https://www.isdgroup.com/en/industries/pipeline-construction/)
          - [Apparatus and Vessel Construction](https://www.isdgroup.com/en/industries/apparatus-and-vessel-construction/)
          - [Greenhouse Construction](https://www.isdgroup.com/en/industries/greenhouse-construction/)
    - Structural Engineering 
          - [Metal Engineering](https://www.isdgroup.com/en/industries/metal-engineering/)
          - [Steel Engineering](https://www.isdgroup.com/en/industries/steel-engineering/)
          - [Industrial Facades](https://www.isdgroup.com/en/industries/industrial-facades/)
          - [Element Facades](https://www.isdgroup.com/en/industries/element-facades/)
          - [Rear-ventilated Facades](https://www.isdgroup.com/en/industries/rear-ventilated-facades/)
          - [Glass Facades](https://www.isdgroup.com/en/industries/glass-facades/)
    - Product Design 
          - [Product Design](https://www.isdgroup.com/en/industries/produkt-design/)
          - [Apparatus and Vessel Construction](https://www.isdgroup.com/en/industries/apparatus-and-vessel-construction/)
          - [Sheet Metal Processing](https://www.isdgroup.com/en/industries/sheet-metal-processing/)
          - [Vehicle and Trailer Construction](https://www.isdgroup.com/en/industries/vehicle-and-trailer-construction/)
          - [Object Design](https://www.isdgroup.com/en/industries/object-design/)
          - [All industries at a glance](https://www.isdgroup.com/en/industries/all-industries-at-a-glance/)
    - PDM/PLM 
          - [PDM Product Data Management](https://www.isdgroup.com/en/products/pdm-product-data-management/)
          - [DMS Document Management](https://www.isdgroup.com/en/products/dms-document-management/)
          - [CAD Data Management](https://www.isdgroup.com/en/products/cad-data-management/)
          - [PLM Product Lifecycle Management](https://www.isdgroup.com/en/products/plm-product-lifecycle-management/)
          - [PDM Introduction](https://www.isdgroup.com/en/products/pdm-introduction/)
- [Training](https://www.isdgroup.com/en/cad-pdm-training/)
- [News & Blogs](https://blog.isdgroup.com/en)
- Support 
    - Ressources 
          - [System Requirements](https://www.isdgroup.com/en/support/ressources/system-requirements/)
          - [Installation & Licensing](https://www.isdgroup.com/en/support/ressources/installation-licensing/)
          - [Tips & Tricks](https://wiki.isdgroup.com/pages/viewpage.action?pageId=19464892)
          - [ISD Wiki](https://wiki.isdgroup.com/)
          - [ISD Forum](https://forum.isdgroup.com/)
          - [ISD Online Help](https://help.isdgroup.com/en/)
    - Support 
          - [Technical Support](https://www.isdgroup.com/en/support/technical-support/)
          - [ISD Support portal](https://www.isdgroup.com/de/my-isd/supportportal.html)
          - [ISD Filecenter](https://filecenter.isdgroup.com/de/)
          - [Downloads](https://wiki.isdgroup.com/display/DOW/Download+Area#DownloadArea-1)
          - [Product Life Cycle](https://forum.isdgroup.com/)
- [References](https://www.isdgroup.com/en/references/)

- [Test & Buy](https://www.isdgroup.com/en/test-and-buy/)
- <https://www.isdgroup.com/en/contact-us/#sales>
- [![Mijn ISD account](https://www.isdgroup.com/assets/images/d/icon-account-91618c81.svg)](https://www.isdgroup.com/en/my-isd/)
- [![Zoeken](https://www.isdgroup.com/assets/images/c/icon-lupe-9e99c6c0.svg)](https://www.isdgroup.com/en/search/)

[EN](https://blog.isdgroup.com/en/tag/customer-experience-and-community)

Language selection

- [englishEN](https://blog.isdgroup.com/en/tag/customer-experience-and-community)
- [deutschDE](https://blog.isdgroup.com/de)
- [françaisFR](https://blog.isdgroup.com/fr)
- [nederlandsNL](https://blog.isdgroup.com/nl)

![Blog archive](https://blog.isdgroup.com/hs-fs/hubfs/ISD%20Group%20thema/images/header-large.jpg?width=2200&height=250&name=header-large.jpg)

# Customer Experience and Community

## Filter:

Product

- [CAD-Software HiCAD](https://blog.isdgroup.com/en/tag/hicad)
- [PDM-Software HELiOS](https://blog.isdgroup.com/en/tag/helios)
- [SERViCE](https://blog.isdgroup.com/en/tag/service)

Branche

Engineering design

- [Special Machine construction](https://blog.isdgroup.com/en/tag/special-machine-construction)
- [Conveyor Technology](https://blog.isdgroup.com/en/tag/Conveyor-Technology)
- [Steel Engineering](https://blog.isdgroup.com/en/tag/Steel-Engineering)
- [Plant design](https://blog.isdgroup.com/en/tag/plant-design)
- [Equipment and vessel engineering](https://blog.isdgroup.com/en/tag/Equipment-and-vessel-engineering)
- [Greenhouse Construction](https://blog.isdgroup.com/en/tag/greenhouse-construction)

Structual Engineering

- [Metalworking](https://blog.isdgroup.com/en/tag/metalworking)
- [Roof and wall cladding](https://blog.isdgroup.com/en/tag/roof-and-wall-cladding)
- [Facade cladding](https://blog.isdgroup.com/en/tag/facade-cladding)
- [Facade engineering](https://blog.isdgroup.com/en/tag/facade-engineering)

Product design

- [Product design](https://blog.isdgroup.com/en/tag/product-design)
- [Equipment and vessel engineering](https://blog.isdgroup.com/en/tag/equipment-and-vessel-engineering)
- [Sheet metal processing](https://blog.isdgroup.com/en/tag/sheet-metal-processing)
- [Vehicle and trailer construction](https://blog.isdgroup.com/en/tag/vehicle-and-trailer-construction)
- [Object design](https://blog.isdgroup.com/en/tag/product-design)

Knowledge Blog

- [Customer Experience and Community](https://blog.isdgroup.com/en/tag/customer-experience-and-community)
- [Trends and Innovation](https://blog.isdgroup.com/en/tag/trends-and-innovation)
- [Costs and Investment Planning](https://blog.isdgroup.com/en/tag/costs-and-investment-planning)
- [Digitization and Integration](https://blog.isdgroup.com/en/tag/digitization-and-integration)
- [Data and Project Management](https://blog.isdgroup.com/en/tag/data-and-project-management)
- [Design Tips and Everyday Questions](https://blog.isdgroup.com/en/tag/design_tips_and_everyday_questions)

## [![Credit: Cube Metal Industries - Customer Project with HiCAD](https://blog.isdgroup.com/hs-fs/hubfs/Bild%20Blogbeitrag%20Interview%20Hicham%20und%20Mohammed.jpg?width=520&height=293&name=Bild%20Blogbeitrag%20Interview%20Hicham%20und%20Mohammed.jpg) CAD-Software HiCAD, Facade engineering, Customer Experience and Community Interview with Experts: How HiCAD CAD Software is shaping the Dubai Skyline In the vibrant tapestry of Dubai's architectural landscape, the dialogue between modernity and tradition finds its nexus in innovative technologies like HiCAD. Through the lenses of Mohammed (Technical Consultant Manager – ISD Group Middle East) and Hicham (Technical Sales Manager – ISD Group.. read more](https://blog.isdgroup.com/en/how-hicad-cad-software-is-shaping-the-dubai-skyline)

## [![Martin Stolze; saving costs](https://blog.isdgroup.com/hs-fs/hubfs/Blog_klant_Martin%20Stolze.png?width=520&height=293&name=Blog_klant_Martin%20Stolze.png) CAD-Software HiCAD, Blog, Special Machine Construction, Customer Experience and Community, Costs and Investment Planning This is how mechanical engineers save costs with HiCAD CAD software The 3D CAD software HiCAD supports experienced mechanical engineering companies in efficiently meeting their customers' requirements. Find out how companies realise cost savings thanks to this software and what success they achieve by using this application. We are happy to let a company speak for.. read more](https://blog.isdgroup.com/en/this-is-how-mechanical-engineers-save-costs-with-hicad-cad-software)

## [![Perfect harmony: HiCAD and LogiKal in facade planning](https://blog.isdgroup.com/hs-fs/hubfs/2024-06-05%2009_28_07-Linkedin%20Video%20Downloader%20by%20Taplio.png?width=520&height=293&name=2024-06-05%2009_28_07-Linkedin%20Video%20Downloader%20by%20Taplio.png) CAD-Software HiCAD, Blog, Roof and wall cladding, Facade engineering, Customer Experience and Community Perfect harmony: HiCAD and Logikal in facade planning Digitisation in construction continues unstoppably, providing innovative tools and software solutions that make our work more efficient and accurate. An excellent example of this is the combination of HiCAD and Logikal. read more](https://blog.isdgroup.com/en/perfect-harmony-hicad-and-logikal-in-facade-planning)

## [![Detail uit HiCAD geëngineerd door Habemo](https://blog.isdgroup.com/hs-fs/hubfs/image002-678x381.png?width=520&height=293&name=image002-678x381.png) CAD-Software HiCAD, Roof and wall cladding, Facade cladding, Customer Experience and Community Belgian facade builder innovates with CAD software HiCAD With over 90 employees, Habemo is one of Belgium's largest facade builders. To meet the ever higher (architectural) requirements, the company has been using HiCAD 3D software from ISD Group for some time. A conscious choice, according to director Timothy Oben. read more](https://blog.isdgroup.com/en/belgian-facade-builder-innovates-with-cad-software-hicad)

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