Customer story: 'HiCAD lets you work faster and reduces the risk of errors thanks to automated functions'.

Somewhat by accident, Manders-Dortmans Lasbedrijf B.V. (MDL), a welding company from the Netherlands, came across HiCAD drawing software. Within a few months, that single moment led to the choice and later the implementation of the same software at the company. Bas van Weert, co-owner and draughtsman at MDL: "We want a quick respond, both internally and to customers, so speed is very important for us."

Being a draftsman himself, Van Weert prefers to look at the adoption of HiCAD from a practical point of view. "It was special to see how our partner could make use of all kinds of pre-programmed functions. That saved a lot of work. The package gives you the opportunity to pre-programme a lot of functions and save time."

Automatic generation of workplace drawings

Before the switch to HiCAD, MDL was using drawing software that is used by many companies. "It worked fine, but we missed possibilities to deal with customer-specific wishes in a handy way. Think of the very simple generation of workplace drawings. Now a sheet is automatically created for each workplace drawing. The software takes eighty percent of the work of drawing off your hands. Engineers are able to create accurate 3D models themselves on the basis of information supplied by the customer. We then work it out internally for the manufacture and assembly of the product. We then generate all the workshop drawings at the push of a button." Two other aspects that Van Weert lists as plus points are the ability to easily read and write out different file formats. This is very easy for controlling our processing machines.

‘This is a cool package’

Although the change-over brought a smile to the draughtsman's face, drawing with HiCAD did take some time getting used to. "It took a little change, it's a different way of working. The training provided by ISD was good. The fact that we switched to this package in one day did not cause any problems. It's a cool package, I'm happy with the functions I now have at my disposal."

Smooth transition

The implementation itself also went smoothly, says Van Weert. After a system check, the ISD consultants installed HiCAD in a day. Then we received a detailed explanation and our training. Now we don't want anything else." During the explanation and training, the smart features that can boost the efficiency of a company like Manders Dortmans were also highlighted. "For companies of a size similar to ours, HiCAD is really a godsend. Take the configuration tools available, something that comes in handy when drawing stairs and railings. Within the stairs configurator, you can choose 'create stairs', fill in the height and width and then the programme already starts drawing itself. It creates a rough basis that you can fine-tune yourself."

Reduced error sensitivity

Not only does HiCAD offer more speed, it also reduces the risk of errors. "You can have more functions performed automatically, which virtually eliminates the risk of making mistakes. Afterwards, you simply control a machine with the right files. Yes, I am really enthusiastic. The software is not one of the cheapest available, but you earn that back because you can work faster and make fewer errors."

‘If you have a question, you get a real answer’

Something that is very important in a software implementation is the cooperation between the customer and the supplier. "ISD is a similar company, not a huge corporation and as a customer you quickly know everyone, from the consultants to the helpdesk. If you have a question, you get real help, a support call doesn't end up on the pile."

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